You should be able to begin the process by entering your account name even if you don’t know the other information.ĭepending on a few different variables in regards to how your account is configured, you should be able to answer the prompts and receive a new password even if you’re missing information. Yahoo will then ask you if you know your account name, recovery email address or phone number. Click or touch the orange “ Can’t access your account?” button to begin the recovery process.
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